
Talking CAHPS
Your destination for all things quality, Talking CAHPS is a hub for resources and thought leadership aimed to improve health plan Star ratings and member health outcomes.
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Tune into our latest episodes for fresh insights, actionable strategies, and industry news.
Watch Trending Webinars

Talking CAHPS: Measuring and Improving Member Trust
Discover how to build and measure trust across your population to improve performance.
Talking CAHPS: Member Retention Edition
Uncover key ways to strengthen relationships, helping retain and acquire more members.
Talking CAHPS: The HOS Edition
In this HOS takeover, we’ll discuss ways to improve HOS measures through proactive strategies.
Talking CAHPS: Last Minute Part D Strategies
With all the changes that are happening in 2025 related to the Part D measures, member experience will undoubtedly be impacted. Watch this webinar to learn more!
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Our speakers are industry experts, bringing a deep understanding of CAHPS and member experience. Tune into their episodes to discover practical, data-driven strategies that deliver real results.