We’re thrilled to announce the launch of TalkingCAHPS.com, a new website dedicated to the long-running and beloved webinar series created by Decision Point in 2020. Talking CAHPS has been well-known for providing deep insights and discussions on the Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys. Led by Saeed Aminzadeh, Chief Product Officer for mPulse and former Chief Operating Officer of Decision Point, for the past five years, Talking CAHPS has found a new home and audience with mPulse, which has resulted in more growth of this community—one we’re inviting you to join.
Why TalkingCAHPS.com?
CAHPS surveys and high ratings on CAHPS surveys are essential for plans to properly measure and prove their member satisfaction, but interpreting CAHPS results and leveraging them for improvement has always been challenging due to the anonymous nature of these surveys. That’s where TalkingCAHPS.com comes in—offering expert analysis, best practices, and a community-driven space to explore solutions together has help plans within the Talking CAHPS community find success.
Our mission is to bridge the gap between raw data and actionable insights. The Talking CAHPS community aims to help healthcare organizations better understand the experiences of their members and implement data-driven strategies that drive meaningful improvements.
And it’s more than just CAHPS. We’ve delved into healthcare’s most pressing topics, such as Part D measure changes, Star ratings analysis, HOS surveys, and more cultivating a community of leaders, disruptors, and innovators who come together for insightful, meaningful conversations that challenge the status quo.
What You’ll Find on TalkingCAHPS.com
- Expert Insights: Thought leadership and expert commentary on CAHPS methodologies and findings.
- Practical Strategies: Actionable tips on how to enhance member experience based on CAHPS results.
- Industry Trends: Stay informed on the latest developments in healthcare quality measurement.
- Case Studies: Real-world examples of organizations that have successfully leveraged CAHPS data to improve member satisfaction.
- Regulatory Updates: Stay ahead of policy changes and compliance requirements related to CAHPS surveys.
- Resources & Tools: Access whitepapers, webinars, guides, and other materials designed to help healthcare professionals improve member experience.
Join the Growing Community
Whether you’re looking for data-driven insights or a place to exchange ideas with like-minded professionals, you’ll find it within the Talking CAHPS community. Engagement is key to driving positive change in healthcare, and we invite you to be an active part of the discussion. Share your perspectives, ask questions, and collaborate with industry peers to enhance healthcare experiences for all members. If your organization has made significant improvements through CAHPS insights, we’d love to hear from you. Together, we can create a knowledge-sharing community that benefits everyone involved in member care.
Visit TalkingCAHPS.com today and be a part of a community focused on enhancing healthcare quality through better member feedback.
Stay tuned for upcoming content, expert interviews, and interactive discussions. We look forward to building a vibrant community dedicated to improving healthcare experiences for all members.
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For the latest updates, follow Talking CAHPS by mPulse on LinkedIn and subscribe to our newsletter. Stay informed, stay engaged, and let’s work together to transform healthcare quality!
