Chief Product Officer, Saeed Aminzadeh, breaks down the driving factors that will drive disenrollment during this year’s AEP – we’re seeing a lot of change in the data across the board. The insights covered are guiding how our clients are approaching the new face of member retention.
Learn About:
The practical methodology that plans are using to identify the members within their population that are the most likely to leave the plan
The member-level insights we’ve uncovered that show us what these individuals who disenroll voluntarily from the plan look like and how they move throughout the world
The best practices for measuring outcomes around disenrollment and the ways in which these actions lead to deeper population insights
The recommended actions to take when engaging with these members as we prepare for the annual enrollment period
Meet the Speakers
Talking CAHPS: Member Retention
In the ever-evolving healthcare landscape, member retention is crucial for maintaining consistent revenue streams and enhancing health outcomes. Want to keep your members? Understanding why they voluntarily disenroll in the first place can help healthcare organizations develop effective retention strategies for retaining them now and into the future.
This article examines the data surrounding members’ voluntary disenrollment and the most effective measures we have found to retain them.
