As the CAHPS fielding period approaches, tune into this episode of Talking CAHPS to gain insights on last minute strategies companies can use to boost survey outcomes.
This episode will cover…
- Year-over-Year changes. What insights should product teams seek from product leaders and key trends coming out of OEP?
- A review of predictive models to understand member sentiment trends and who are the high-risk groups and how to identify them
- Determining member eligibility and cohort size for last minute outreach strategies
Speakers:
Sam Oliver – VP of Health Analytics and Outcomes, mPulse
Leon Lead – Founder of Leon Lead Consulting, LLC
