With all the changes that are happening in 2025 related to the Part D measures, member experience will undoubtedly be impacted. Many of these changes benefit the member, however any change at all has the potential to impact a person’s experience in getting the care that they need and being happy with their plan.
Learn About:
- Last-minute strategies to impact CAHPS with a greater focus on the Part D measures
- How are Part D measures different from each other and more similar to other CAHPS measures
- How those that struggle with CAHPS and those that struggle with HOS sharing more and more characteristics
- How will this help us springboard into the HOS surveys going out in July
Meet the Speakers
2025 Star Ratings Retrospective
Medicare Advantage plans have had several months to review the 2025 Star Ratings as well as the recently recalculated release. Performance trends continue to highlight a competitive and rapidly evolving landscape for Medicare Advantage and Prescription Drug Plans (MA-PD) in the coming years. With new CMS policies taking effect, cut point trends, methodological changes, and a growing Medicare beneficiary population, MA-PD plans must adopt strategic and innovative approaches in 2025 to navigate the industry’s increasing demands and complexities.
