This episode of Talking CAHPS focuses on the impacts of CMS now using the statistical method called Tukey when calculating Star cut-points.
Learn About:
What is the Tukey outlier deletion method and the rationale for its impending use?
What this change in cut-point calculations might mean for your plan
Tukey’s forecasted impact on an actual MA plan
How you can leverage CAHPS and associated member experience measures to hedge against a drop in Stars
